Lightquick Web Design - Elements of the past and the future combining to make something not quite as good as either

1. The information we collect and how we use it

When you wish to purchase goods we need to know your name, postal address, e-mail address, telephone number, credit card number and expiry date. We also need to know your delivery address if it is different from your card address.

We gather this information to allow us to initially process your registration, process any orders you may make and provide us with marketing information. The relevant information is then used by us, our agents and sub-contractors, to provide you with statements of your account and to communicate with you on any matter relating to the conduct of your account and the provision of the service in general.

We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.

From time to time we may provide your information to our customer service agencies for research and analysis purposes so that we can monitor and improve the services we provide. We or our agents and sub-contractors may contact you by post, email, telephone or fax to ask you for your feedback and comments on our services.

We may also wish to provide you with information about special features of our website or any other service or products we think may be of interest to you. If you would like to receive this information please use the tick boxes provided.

We will not provide your information to third parties.

2.  Sale of business

If this business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.

3. Your consent

By submitting your information you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times.

Owing to the global nature of the Internet infrastructure, the information you provide may be transferred in transit to countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this policy. However, we have taken the steps outlined above to try to improve the security of your information. By submitting your information you consent to these transfers.

4. Our use of cookies

This website uses Google Analytics to help analyse how users use the site. This analytical tool uses 'cookies', which are text files placed on your computer, to collect standard internet log information and visitor behaviour information in an anonymous form. The information generated by the cookie about your use of the website (including your IP address) is transmitted to Google. This information is then used to evaluate visitors use of the website and to compile statistical reports on website activity.

Lightquick will not (and will not allow any third party) to use the statistical analytics tool to track or to collect any personally identifiable information of visitors to our site. We will not associate any data gathered from this site with any personally identifying information from any source as part of our use of the Google statistical analytics tool. Google will not associate your IP address with any other data held by Google. Neither the Lightquick nor Google will link, or seek to link, an IP address with the identity of a computer user.

Further information about cookies

The Interactive Advertising Bureau (IAB) is an industry body that develops standard and guidelines to support online business processes. It has produced a series of web pages which explain how cookies work and how they can be managed.

Disabling and enabling cookies

You have the ability to accept or decline cookies by modifying the settings on your browser. The IAB site tells you how to remove cookies from your browser. This advice currently comprises the following steps (however please check the IAB site for the latest guidance).

If you are using Microsoft Windows Explorer:

o     open ‘Windows Explorer’;
o     click on the ‘Search’ button on the tool bar;
o     type ‘cookie’ into the search box for ‘Folders and files’;
o     select ‘My computer’ in the ’Look in’ box;
o     click ‘Search now’;
o     double click on the folders that are found;
o     select any cookie file; and then
o     use the ‘Delete’ button on your keyboard.

If you are not using Microsoft Windows Explorer, then you should select ‘cookies’ in the ‘Help’ function for information on where to find your cookie folder.

Links to other sites

This privacy policy does not cover the links within this site linking to other sites. Please read the ICO's reciprocal linking policy for more information.

5. How to contact LightQuick

We welcome your views about our website and our privacy policy. If you would like to contact us with any queries or comments please send an e-mail to us on our contact page.  

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